Terms of Sale
These Terms of Sale, together with any and all other documents referred to herein, set out the terms under which Paid Content, accessed via Subscriptions, is sold by Home Therapy Time (HTT) to consumers through this website, www.hometherapytime.com. Please read these Terms of Sale carefully and ensure that you understand them before purchasing a Subscription. You will be required to read and accept these Terms of Sale when ordering a Subscription. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to purchase a Subscription and access Paid Content through Our Site.
1. Definitions and Interpretation
1.1 In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:
“Contract” |
means a contract for the purchase of a Subscription to access Paid Content, as explained in Clause 6; |
“Paid Content” |
means the printed, digital, therapeutic content or services sold by HTT through www.hometherapytime.com; |
“Subscription” |
means a subscription to www.hometherapytime.com providing access to Paid Content; |
“Subscription Confirmation” |
means our acceptance and confirmation of your purchase of a Subscription; |
“Subscription ID” |
means the reference number for your Subscription; and |
“We/Us/Our” |
Means Home Therapy Time of www.hometherapytime.com |
2. Information About Us
Our Site, www.hometherapytime.com, is owned and operated by Harlow Enterprise Inc, a company registered in the State of Virginia, United States. Our registered address is 5501 Merchants View Sq. 143, Haymarket VA 20169.
3. Age Restrictions
Our therapeutic services are available for everyone in the family regardless of the age. However, if you are not the bill payer or under the age of 16, please obtain permission before purchase.
4. Business Customers
These Terms of Sale do not apply to customers purchasing Subscriptions and accessing Paid Content in the course of business.
5. Subscriptions, Paid Content, Pricing and Availability
5.1 We make all reasonable efforts to ensure that all descriptions of Subscriptions and Paid Content available from Us correspond to the actual Subscription and Paid Content that you will receive. Please note, however, that due to technical programming and coding, there may be minor some differences or discrepancies.
5.2 We may from time to time change Our prices. Changes in price will not affect any Subscription that you have already purchased but will apply to any subsequent renewal or new Subscription.
5.3 Minor changes may, from time to time, be made to certain Paid Content, for example, to reflect changes in relevant laws and regulatory requirements, or to address technical or security issues. These changes will not alter the main characteristics of the Paid Content and should not normally affect your use of that Paid Content. However, if any change is made that would affect your use of the Paid Content, suitable information will be provided to you.
5.4 In some cases, as described in the relevant content descriptions, We may also make more significant changes to the Paid Content.
5.5 Where any updates are made to Paid Content, that Paid Content will continue to match Our description of it as provided to you before you purchased your Subscription to access the Paid Content. Please note that this does not prevent Us from enhancing the Paid Content, thereby going beyond the original description.
5.6 We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. All pricing information is reviewed and updated regularly.
5.7 If We discover an error in the price or description of your Subscription after your order is processed, We will inform you immediately and make all reasonable efforts to correct the error. You may, however, have the right to cancel the Contract if this happens. If We inform you of such an error and you do wish to cancel the Contract, please refer to sub-Clause 11.4.
5.8 If the price of a Subscription that you have ordered changes between your order being placed and Us processing that order and taking payment, you will be charged the price shown on Our Site at the time of placing your order.
6. Orders – How Contracts Are Formed
6.1 Our Site will guide you through the process of purchasing a Subscription. Before completing your purchase, you will be given the opportunity to review your order and amend it. Please ensure that you have checked your order carefully before submitting it.
6.2 If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your order due to incorrect or incomplete information, We will contact you to ask to correct it. If you do not give us the accurate or complete information within a reasonable time of Our request, We will cancel your order and treat the Contract as being at an end. We will not be responsible for any delay in the availability of Paid Content that results from you providing incorrect or incomplete information.
6.3 No part of Our Site constitutes a contractual offer capable of acceptance. Your order to purchase a Subscription constitutes a contractual offer that We may, at Our sole discretion, accept. Our acknowledgement of receipt of your order does not mean that we have accepted it. Our acceptance is indicated by Us sending you a Subscription Confirmation by email. Only once We have sent you a Subscription Confirmation will there be a legally binding Contract between Us and you.
6.4 Subscription Confirmations shall contain the following information:
6.4.1 Confirmation of the Subscription ordered including full details of the main characteristics of the Subscription and Paid Content available as part of it;
6.4.2 Fully itemised pricing for your Subscription including, where appropriate, taxes, and other additional charges;
6.4.3 The duration of your Subscription (including the start date, and the renewal date;
6.4.4 Confirmation of your acknowledgement that the Paid Content will be made available to you immediately and that you will lose your legal right to change your mind and cancel upon accessing the Paid Content as detailed below in sub-Clause 11.1;
6.5 In the unlikely event that We do not accept or cannot fulfil your order for any reason no payment will be taken under normal circumstances. If We have taken payment any such sums will be refunded to you as soon as possible and in any event within 30 days.
6.6 After we accept your offer and the Paid Content becomes available, you will be placed on an automatic renewal process. Accordingly, you will continue to receive Paid Content after the first 12 months for a price we determine at that time. The payment will take place automatically and you will continue receive the Paid Content.
6.7 If, however, you wish cancel automatic renewals, you may do so at any time before the end of the 12-month period. After you cancel your subscription, you will continue to receive the Paid Content up to the 12 months you have already paid for. This includes monthly subscriptions. The monthly subscription option is a contract for 12 months. If you cancel your subscription anytime before the end of the 12 months you will continue to be billed until the 12 month contract has ended.
7. Payment
7.1 Payment for Subscriptions must always be made in advance. Your chosen payment method will be charged when we process your order and send you a Subscription Confirmation (this usually occurs immediately and you will be shown a message confirming your payment).
7.2 We accept the following methods of payment on Our Site:
7.2.1 Pay Pal;
7.2.2 Visa;
7.2.3 Master Card;
7.2.4 American Express
7.3 If you do not make any payment due to Us on time, We will suspend your access to the Paid Content. For more information, please refer to sub-Clause 8.5. If you do not make payment within 7 days of Our reminder, We may cancel the Contract. Any outstanding sums due to Us will remain due and payable.
8. Provision of Paid Content
8.1 Paid Content appropriate to your Subscription will be available to you immediately when We send you a Subscription Confirmation and will continue to be available for the duration of your Subscription (including any renewals), or until you end the Contract.
8.2 When you place an order for a Subscription, you will be required to expressly acknowledge that you wish the Paid Content to be made available to you immediately. You will also be required to expressly acknowledge that by accessing (e.g. downloading or streaming) the Paid Content, you will lose your right to cancel if you change your mind. Please see sub-Clause 11.1 for more information.
8.3 In some limited circumstances, We may need to suspend the provision of Paid Content (in full or in part) for one or more of the following reasons:
8.3.1 To fix technical problems or to make necessary minor technical changes;
8.3.2 To update the Paid Content to comply with relevant changes in the law or other regulatory requirements;
8.3.3 To make more significant changes to the Paid Content, as described above in sub-Clause 5.5.
8.4 If We need to suspend availability of the Paid Content for any of the reasons set out in sub-Clause 8.3, We will inform you in advance of the suspension and explain why it is necessary.
8.5 We may suspend provision of the Paid Content if We do not receive payment on time from you. We will inform you of the non-payment on the due date, however if you do not make payment within 7 days of Our notice, We may suspend provision of the Paid Content until We have received all outstanding sums due from you. If We do suspend provision of the Paid Content, We will inform you of the suspension. You will not be charged for any Paid Content while provision is suspended.
8.6 If it is determined a Refunds under this Clause 8 is appropriate it will be made using the same payment method that you used when purchasing your Subscription.
9. Licence
9.1 One Subscription is only valid for one person in need of therapy.
9.2 When you purchase a Subscription to access Paid Content, We will grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the relevant Paid Content for personal, non-commercial purposes. The licence granted to you does not give you any rights in Our Paid Content (including any material that We may licence from third parties).
9.3 The licence granted to you under sub-Clause 9.1 is subject to the following usage restrictions and/or permissions:
9.3.1 You may not copy, rent, sell, publish, republish, share, broadcast or otherwise transmit the Paid Content (or any part of it) or make it available to the public or any other private person.
10. Problems with the Paid Content
10.1 If any Paid Content available through our Subscription is not of satisfactory quality or fit for purpose, please contact Us as soon as reasonably possible to inform Us of the problem. Your available remedies will be as follows:
10.1.1 If the Paid Content has faults, you will be entitled to a repair or a replacement.
10.1.2 If We cannot fix the problem, or if it has not been (or cannot be) fixed within a reasonable time and without significant inconvenience to you, you may be entitled to a full or partial refund.
10.2 If there is a problem with any Paid Content, please contact via the contact page on Our Site www.hometherapytime.com to inform Our customer service team of the problem.
10.3 There are no Refunds after 30 days of completing the subscription process. (whether full or partial, including reductions in price).
11. Cancelling Your Subscription
11.1 You may cancel your subscription any time before the renewal date.
11.2 Even after the cancellation, you will continue to receive the Paid Content until the anniversary date of your subscription. This includes monthly subscriptions. The monthly subscription option is a contract for 12 months. If you cancel your subscription anytime before the end of the 12 months you will continue to be billed until the 12 month contract has ended . If we do not receive a payment or you do not renew your subscription after the anniversary date, Paid Content will not be made available to you.
11.3 If you wish to exercise your right to cancel under this Clause 11, you may do so through our Website or inform Us of your cancellation in any way you wish.
11.4 Cancellation by email is effective from the date on which you send Us your message. If you would prefer to contact Us directly to cancel, please use the following details:
In each case, providing Us with your name, address, email address, telephone number, and Subscription ID.
11.5 We may ask you why you have chosen to cancel and may use any answers you provide to improve Our content and services, however please note that you are under no obligation to provide any details if you do not wish to.
12. Your Other Rights to End the Contract
12.1 If you wish to exercise your right to cancel under this Clause 12, you may do so by emailing <<insert email address>>;
Please provide Us with your name, address, email address, telephone number, and Subscription ID.
12.2 We may ask you why you have chosen to cancel and may use any answers you provide to improve Our content and services, however please note that you are under no obligation to provide any details if you do not wish to.
13. Our Liability to Consumers
13.1 We will not be responsible for any loss or damage that is not foreseeable.
13.2 Our Paid Content is intended for non-commercial use only.
14. Contacting Us
14.1 If you wish to contact Us with general questions or complaints, you may contact Us by the Contact Us form in the website.
15. Complaints and Feedback
15.1 We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.
15.2 If you wish to complain about any aspect of your dealings with Us, please contact Us in one of the following way:
15.2.1 By Contact Us form located in the website.
16. How We Use Your Personal Information (Data Protection)
We will only use your personal information as set out in Our Privacy Policy, available from the privacy policy web page <<insert link>>.
17. Other Important Terms
17.1 We may transfer (assign) Our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms of Sale (and the Contract) will not be affected and Our obligations under these Terms of Sale (and the Contract) will be transferred to the third party who will remain bound by them.
17.2 You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract) without Our express written permission.
17.3 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.
17.4 If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that/those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall be valid and enforceable.
17.5 No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.
17.6 We may revise these Terms of Sale from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms of Sale as they relate to your Subscription, We will give you reasonable advance notice of the changes and provide details of how to cancel if you are not happy with them (also see sub-Clause 12.1 above).
18. Law and Jurisdiction
18.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of Virginia, United States.